AJ AIR CUSHION respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, purchase products, or contact us.
Information We Collect
We may collect information you provide directly, including your name, email address, billing and shipping address, phone number, order details, and messages sent to our support team. We may also collect technical information such as your IP address, browser type, device information, pages visited, and website usage data.
How We Use Your Information
We use your information to process orders, provide customer support, ship products, communicate about your purchase, improve our website, prevent fraud, comply with legal obligations, and support our business operations.
Payments
Payment information is processed by secure third-party payment providers. We do not store full credit card numbers on our website. Your payment provider may collect and process payment data according to its own privacy and security policies.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to operate shopping cart and checkout functions, remember preferences, analyze website traffic and performance, prevent fraud, and support marketing and advertising activities.
These technologies may be provided by us or by third-party service providers. You can manage cookies through your browser or available cookie preference tools. Disabling certain cookies may affect some website features.
Sharing Your Information
We may share information with service providers that help us operate our business, including payment processors, shipping carriers, email providers, analytics providers, fraud prevention services, and website hosting providers. We may also disclose information when required by law or to protect our rights, customers, and business.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including order records, customer support, legal, tax, accounting, and security requirements.
Your Choices and Rights
Depending on your location, you may have rights to access, correct, delete, or limit the use of your personal information. To make a privacy request, please contact us using the email address below. We may need to verify your identity before completing certain requests.
California Privacy Rights
If you are a California resident, applicable law may provide you with additional rights regarding your personal information, including the right to request access, correction, deletion, and information about how your personal information is collected, used, or disclosed.
We do not sell personal information for monetary compensation. Certain analytics or advertising technologies may constitute “sharing” under applicable California privacy law. Where required, you may request to opt out of such sharing or contact us at support@cushion-air.com.
We will not discriminate against you for exercising applicable privacy rights.
Email Communications
If you subscribe to marketing emails, you may unsubscribe at any time by using the unsubscribe link in the email or contacting us. Transactional emails related to orders, shipping, or customer service may still be sent when necessary.
Security
We use reasonable administrative, technical, and organizational measures to help protect personal information. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised last updated date.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us at support@cushion-air.com.
Last Updated: September 2026